Delivery Information

We understand the importance of fast, efficient service and hence strive to deliver your orders in a timely manner. Moreover, we also believe in giving the perfect fit and pieces to our customers hence we would require a minimum of 7-15 Business days for delivery. All shipping will be carried out by our Courier Partner: Shiprocket.

The payment for your order is accepted through online transactions as well as cash on delivery.

Customers can modify the shipping address before the product has been packed. After the packing of the product is completed, no modification in the shipping address will be accepted.

Cancellation is possible only until the order has not been packed. Once the order has been packed and dispatched no cancellations will be accepted.

All products on the website are non-refundable. 

We understand that sometimes things don’t work out and you might need to exchange your purchased product. Hence, you can exchange the size of the product.

To exchange a product, you need to make an exchange request within 3 days of receiving the product.

We closely inspect each product that goes out of our office. Nonetheless in case you receive a defective or damaged product, you must let us know within 7 days.

Once we’ve received the package the order will stay in our inventory for one day for safety concerns. The order will be checked for damage and once approved, the exchange process will be initiated and the new order will be delivered to your address.

No shipping charges will be levied on the exchanged product.

The customer will only be allowed to exchange the product once.

In a highly rare scenario, if you receive a damaged/defective product, contact us within 2 days of receiving the product on (yesproteins@gmail.com).